All course pricing information is made publicly available through the SYC website. Each page allocated to the respective course includes the fee information related to that program.

This procedure outlines the approach of SYC in setting, charging, collecting and refunding for training and assessment services. It ensures that learners are provided with clear information about fees and refund conditions before enrolment, in line with the Standards for RTOs 2025.

Fees, Charges and Refunds Procedure

SYC sets high expectations of their students and expects that all students will abide by and uphold standards of integrity and honesty in regard to the assessment of their work. Students are expected to act reliably at all times, and only submit work that is their own, has been referenced appropriately and includes acknowledge of texts and resources where materials have been utilised in the development of their work.

SYC utilises integrated software, TurnItIn, to authenticate and validate student assessment submissions. Turnitin is an academic integrity tool used by educational institutions to help students develop strong writing skills and avoid plagiarism. When students submit work, Turnitin compares it to a vast database of online content, academic journals, and other student submissions, generating a similarity report to highlight potential matches.

Academic Integrity Policy

Requests for replacement parchments and white cards must be completed using SYC’s online Request for Re-Issue of Parchment form. Photo Identification must be provided with your application for SYC to accurately identify you and ensure the security and privacy of your academic records.

Requests for replacement parchments take approximately ten (10) working days to process, only after receipt of all required documentation. Your replacement parchment will be sent to your current mailing address, and this information will be used to update your student record.

Only pre-paid requests with the required documentation will be processed. If we are unable to process your request, we will inform you via the phone numbers or email addresses provided.

• Re-Issue of Full Certificates & Statement of Attainments - $25.00
• Re-Issue of Statement of Attainment & White Card combined - $35.00
• Re-Issue of White Card only -$15.00
• Re-Issue of any electronic Certificate, Statement of Attainment – No Charges Apply

Request for Re-Issue of Parchment form

A Unique Student Identifier in Australia or a Unique Student Identifier. A Unique Student Identifier is a lifelong, 10-character code for students in Australia used to access a record of their training achievements.

You can access or obtain your USI online at www.usi.gov.au. If you know your USI, log in to the student portal to access your account.

If you've forgotten it, use the "Forgotten USI" option on the student portal and provide your personal details or an alternative form of identification, like your email or mobile number, to have it sent to you.

Click here to create or locate your USI.