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Working with people to have a stable home, a sense of home and to feel safe at home.

  • Trace-A-Place

    Trace-A-Place is our specialist youth homelessness service that has helped young people access crisis accommodation and wrap-around supports for 38 years. We bring together important services, expertise and immediate supports for young people experiencing homelessness or housing insecurity.

    During the year in review, we have continued to see increasing demand for our services and increasingly complex needs in the young people presenting. We advocate for government and other organisations to join us in working on solutions that take into account the different ways that young people experience homelessness and vulnerability.

    The Trace-A-Place shopfront encompasses the Youth Homelessness Gateway and Eastern Adelaide Youth Homelessness Service in addition to our own, purpose-designed supports.

    Youth Homelessness Gateway

    The gateway is a referral service designed to connect young people with immediate and short-term accommodation options. This year we saw an increase in the number of young people who were experiencing homelessness at intake, now at 68%. Accommodation was requested 1,181 times, but youth specific crisis accommodation was only able to be provided on 10% of occasions.


11 %

increase in young people accessing the Youth Homelessness Gateway. This is the highest figure since 2014-15 FY.

  • Eastern Adelaide Youth Homelessness Services

    We provide intensive case management and outreach support for young people aged 15-25 years who are transient, based in the inner city eastern region, or moving between regions of metropolitan Adelaide. The average length of time a young person is supported by this program has risen from 77 days last year to 106 in this period, showing increasing needs and complexity in the group.

74 %

of young people were in stable housing at the end of their support period

  • Get-A-Place

    Get-A-Place is a specialised service that helps young people through the process of entering independent housing for the first time. Case managers help people understand housing options and make a plan to establish themselves in a home. Young people can get help with tasks like budgeting, applying for a property and maintaining their tenancy responsibly.


enquiries received from young people seeking tenancy and housing support

  • Tenants' Information and Advisory Service


    The South Australian Tenants’ Information and Advisory Service (TIAS) is a free, independent service, helping people maintain their tenancies in private rental, community housing or public housing. Every year we receive thousands of enquiries about rights and responsibilities of tenants and landlords. Successful education and intervention can help people to avoid eviction, housing instability and homelessness.


enquiries from low-income South Australians for tenancy and housing support

87 %

of hearings at SACAT where the client is supported by TIAS results in a positive outcome for the individual

91 %

of those assisted report they have developed greater awareness of their tenancy rights and responsibilities

  • Secure housing for Ajith thanks to TIAS

    After being a model tenant for over 12 years, Ajith was facing eviction from his rental property and representing himself at the South Australian Civil & Administrative Tribunal. If Ajith had not been referred to TIAS he is certain he would have ended up homeless.

    Read more.

  • HYPA Housing

    HYPA Housing offers young people a safe and affordable housing option while they work towards moving into independent housing. The program provides space for a young person to develop the skills and secure the income they need to sustain a private tenancy.

100 %

of participants avoided homelessness after exiting from HYPA Housing

  • Specialised Residential Care

    (HYPA Homes)

    Our Specialised Residential Care program, HYPA Homes, caters to young people who are under the Guardianship of the Minister. We enable young people who have experienced significant trauma to recover and thrive. This year we welcomed three new young people placed into our family-style homes.

100 %

of young people in HYPA Homes maintained their engagement in school

  • First Holiday Ever for 12 Young People

    Twelve young people who live in Specialised Residential Care with SYC enjoyed an amazing holiday at the Barossa Valley, thanks to the generosity of Discovery Parks.

    For many of the young people, it was their first ever holiday and the experience an unforgettable one for them.

    Read more