Learner Support Services (LSS) is an individualised support service that helps students successfully complete their training and transition to employment.
Support can be provided for a wide range of issues that students may be facing, including challenges related to family, domestic violence, housing, interactions with the justice system, financial stress, mental health and disability, study skills, in-class assistance, transitioning to an adult learning environment, and post-study employment support for up to 3 months.
Learner Support Services are a one-on-one support service for people facing challenges with their studies.
Your training provider can connect you with a Learner Support Services case manager. They will help you tackle life issues, build your study skills, connect you with support services in your community or help you decide on your next steps once you finish your training.
Students can be referred (or can self-refer at any time) to an LSS provider for free one-on-one support if they face complex personal and learning support needs beyond the training provider's capacity.