Case Management

SYC offers substantial case management capability across multiple cohorts and complexity of needs.

Our Case Managers are degree qualified in disciplines including social work, behavioural science and psychology. We use a comprehensive bio-psycho-social assessment to identify each person’s strengths and needs, supported by collaborative case management.

Proven History of Working with Offenders

We have worked for 17 years in the South Australian youth justice system helping young offenders change their life trajectory and reduce re-offending.

Our evidence-based youth justice intervention model targets dynamic criminogenic needs and key risk factors for recidivism, using a proven, strengths-based approach. Interventions aim to develop pro-social behaviours, rebuild young people’s connections with family and community, and develop strong pathways to education and employment.

Tenancy Management and Housing Services

In 2016-17, SYC’s housing support services managed over 10,700 enquiries to support young people, adults, families and ex-offenders seeking various accommodation support services, from crisis support and medium-term accommodation, to transitional support for independent living.

See some of our housing programs:

Employment Support

SYC is the largest provider of the federal government’s national employment service, jobactive, in South Australia and metropolitan Melbourne where we supported 49,949 people nationally in 2016-17.

Our jobactive service placed 17,890 job seekers into employment last year, including 4,248 job seekers with a history of offending.

In 2017 we supported a high 54% of people placed into jobs to achieve 12 weeks in the job with 38% remaining 26 weeks in the same job. We work with an active employer database of more than 20,000 employers and in 2016-17 placed people into work with 13,424 employers.

Accredited and Non-Accredited Training

SYC provided vocational education and training to 4,834 students in 2016-17 (including 1,137 apprentices and trainees).




Our full Justice Capability Statement can be provided upon request.