jobactive Survey Results 2021
04 Aug 2021
We have a relentless belief in people. We strive to create trust in our engagements and set ourselves high standards for service delivery.
Thank you for participating in our recent survey on our jobactive service. Over 1,500 people took up the opportunity to reply and we really value the feedback you have provided.
We received responses from a diverse range of people who all provided useful insights into how they experience our service.
We heard about the most important things to you when accessing our services.
(These statistics are based on themes identified in written feedback. Some responses were counted in more than one category.)
Your feedback tells us we mostly get these things right, and we’re continuing to work hard to ensure you have the best experience possible during every interaction with us.
We learned that there are some improvements you would like to see at our office locations.
We have taken that feedback on board and we are embarking on a redesign project using your suggestions to enhance the use of our spaces and improve our facilities that help you to look for work.