With his larger than life personality and friendly nature, you can’t help but like Chad. But despite having great interpersonal skills Chad, 20, was finding it extremely difficult to get work.

In fact he had never actually had paid employment prior to participating in the first Australian Get Into Retail program with SYC and Prince’s Trust International.

His significant lack of experience affected his confidence and it made it harder to persevere with the job hunt every day. Chad said nearly all of the jobs he was searching for required previous experience.

“I have never worked before, but I have been actively looking for two years.

“The main challenges for me have been my lack of experience, lack of transport and never getting responses to my job applications.

“It is frustrating because you need experience to get a job, but you need a job to get experience, so I have been a bit stuck,” he said.

The Get Into Retail program was delivered with local employer On the Run to give young people training and real work experience to prepare them for a job in retail. This included hands-on experience in their 24-hour petrol and convenience stores.

It was through this program that Chad said he gained the core skills he needed to get into employment which in turn gave him a sense of hope and forward momentum.

“Doing the classroom learning for two weeks helped me grow my knowledge around how to work in retail, like how to work with customers and how to best present myself in a work place.

“My work experience days at On The Run gave me practical experience working with customers and team members and it was my first real exposure to real paid work.

“The Get Into program has helped steer me in a new direction and has given me a more positive outlook,” he said.

Since finishing the program Chad was offered a position in one of On The Run’s stores which he couldn’t be happier about. He is looking forward to serving some of the people who helped him through the program in the near future.

The Get Into Retail program was part of the Prince’s Trust International’s Get Into pilot series in Australia with SYC and The Prince’s Trust Australia. This particular program was run with local retailer On The Run.