Ajith had tried many different avenues for legal support without success. If Ajith had not been referred to TIAS (Tenants Information and Advisory Service), he is certain he would have ended up homeless.

“If I didn’t meet TIAS either I would have become homeless, as I don’t have funds to get a solicitor or somebody like that, or I might have looked for the quick exit, I was so depressed,” said Ajith.

Ajith’s had been petitioning his housing provider for his wife and son to move into his property, as they had recently relocated from overseas. Once he started standing up for his rights the situation escalated and a number of unreasonable complaints were made against him in an apparent attempt to have him evicted.

“I tried my best because I knew what they were doing was wrong, but I felt helpless. I didn’t have the mental strength but I found the right person there [at TIAS],” he said.

“Little by little, because of TIAS, I felt – there’s something I can do! I knew there was a solution.”

Ajith and wife Mannoli tell their story to TIAS

Once TIAS began looking into Ajith’s case they uncovered a lot of discrepancies in the accusations and the manner that Ajith and his family had been treated. TIAS worked over a series of almost 6 months to ensure that Ajith was properly represented at SACAT and his needs were respected.

“Ajith and his family had not been treated appropriately and the correct processes had not been followed in his case,” explains Senior Tenancy Advisor Carie Dawes.

“Our role is to advocate for tenants and their rights, as a means to help them sustain their leases. It was great to see a fair outcome for Ajith and his family,” she said   

 The court proceedings resulted in all rental arrears and complaints against Ajith overturned. He is now living happily once again in his rental property with his family and they have started saving to buy their own property.


If you or someone you know needs help with mental health please call lifeline on 13 11 14 for 24/7 crisis support or suicide prevention services or visit the Beyond Blue website.