When Tamsin applied to undertake a Certificate III in Business with SYC’s RTO in 2016, she didn’t think it would lead her into the successful career she is enjoying with SYC today.

As a Customer Service Officer at Job Prospects Salisbury, Tamsin enjoys greeting clients and working with a supportive and motivated team, who work hard to get people into work.

“I really enjoy my current role as it is fast paced and keeps me busy, which I love,” Tamsin said.

“The people I work with are very motivated and supportive and it’s very rewarding seeing clients get into work. SYC has such a diverse team of people, everyone is so welcoming and friendly. There is always support there when you need it and it’s a great place to work,” she said.

Tamsin was offered a permanent position with SYC when she impressed staff during her work placement with SYC, as part her Certificate III in Business, in 2016.

Her initial role in administration provided her with the skills and confidence with customer service and office management that has readily transferred over to her new role.

“When I started as a Trainees at SYC’s RTO I was provided with lots of support and gained a lot of skills that has increased my confidence and allowed me to do my job to high standard,” Tamsin said.

“I am happy in my current position in Salisbury, but in the future I would love to work my way up to be a Employment Consultant as I think it would be a rewarding job to help people find work,” Tamsin said.