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Tenants’ Information and Advisory Service


TIAS is a state-wide service which provides free and independent information, advice and advocacy to help people on low incomes to sustain their tenancies in private rental, community housing or public housing.

TIAS are now available at SACAT every Monday and Thursday to offer advice and assistance to people attending hearings. For other ways to contact us please see here.

TIAS can provide:

  • Education, information and advice on your rights and responsibilities as a tenant
  • Representation at and assistance with South Australian Civil and Administration Tribunal (SACAT) hearings
  • Encouragement and assistance to engage with mediation processes
  • Assistance to access internal avenues of appeal with relevant housing providers
  • Referrals to and information on financial counselling and other services relevant to your circumstances

The TIAS brochure is now available in 11 different languages: